Ross Furniture Logistics can give an answer to both your temporary and long term furniture delivery needs. We are a complete White Glove home delivery service providing all the essential procedures needed to make your customer service complete. Our friendly and professional staff implements all necessary tools, equipment and supplies needed to inspect, deluxe, route, schedule and deliver your merchandise with the most exceptional and safest transportation possible. We provide white-glove delivery services, whether it is a purchase through a catalog, phone order, in-store or online.
Key Delivery Services:
- Business to Business /Business to Consumer white glove delivery.
- Complete inspection of merchandise prior to loading.
- Blanket-wrap the merchandise to ensure the safest transportation possible.
- Furniture delivery and complete in-home set up of all merchandise.
- Full Installation of all furniture includes wall mounted wall units.
- Confirmation of address and window time frames two days prior to delivery, as well as courtesy call morning of delivery from a live delivery coordinator.
- Computerized routing & scheduling based on both time efficiency and customer’s individual needs.
- Furniture delivery manifests sent to the store for the next day’s delivery with estimated arrival times.
- Removal of all packing materials.
- Pick-up and delivery with respect to repairs, exchanges and/or returns.
- On site leather upholstery and wood repair.
- Our uniformed drivers are professional, polite and reliable in addition to being fully trained to provide an exceptional final impression to your selling efforts.